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Delivery & Return

DELIVERY POLICY

 
The basic shipping fee for J.RIUM is 35USD, and shipping is free for purchases over 350USD.
The delivery period is within 7-14 days after payment confirmation.
However, it may be extended or shortened due to delay in warehousing, manufacturing, and delivery company circumstances. (Except for weekends and holidays during the delivery period)

RETURNS POLICY

 
Exchange/Return Shipping Cost

In the case of a simple change of mind exchange or return, shipping costs should be paid by the customer.
You can deduct the payment amount and send it to the account at the same time,
please fill out the convenient method and send it to me.

Wooribank 1081000979165 J.RIUM

Exchange/Return Shipping Destination

(04586) 5th floor, 212, Dasan-ro, Jung-gu, Seoul



Where exchange or refund is not possible;

· 7 days have elapsed since receipt of the product
· If there are signs of use (stain, perfume, repair, damage, etc.)
· Damage or loss of goods and components (box, package, tag, hanger, dust bag, etc.)
· Limited time promotion products (outlets, sample sales, etc.)
· If the product is returned arbitrarily without receipt
· If the item is not the same as it was received (the box, package, and tag sent must all be the same)

The following is a phenomenon that occurs in the fabrication process of knit fabric, so it is difficult to see it as a defect
This is J.RIUM's exclusive exchange and return policy considering the characteristics of knitwear.

J.RIUM's products are carefully inspected by professional inspectors and released.
If you have any questions about product defects, please send them to the question board or the customer center with a picture and we will respond quickly.